Last updated: 08/10/2025

About This Policy

This Privacy Policy explains how fairplay.org.au (“we”, “our”, or “us”) collects, uses, and protects information when you visit our website.

Information We Collect

Contact Form Information

When you use our contact form, we collect:

• Email address (required to reply to your enquiry)
• Name (if provided)
• Message content (your question or comment)

Important for young users: If you are under 13, please ask a parent or guardian to contact us on your behalf.

How we use contact information:

• Only to respond to your specific enquiry
• Never for marketing or newsletters
• Never shared with third parties
• Deleted after enquiry is resolved (maximum 90 days)

Website Analytics (All Ages)

We use Cloudflare Web Analytics to collect anonymous, aggregated statistics to help us improve our educational content:

What we collect:

• Which pages and tools are most popular (not linked to individuals)
• Page load times and website performance metrics (Core Web Vitals)
• What time of day the website is most used (to help us schedule updates)
• How long people spend on different activities (aggregated data only)
• Which educational tools are most helpful (to improve our content)
• General browser types (Chrome, Safari, Firefox) without version details
• Device types (mobile, desktop, tablet)
• Country level location (Australia, etc) without specific cities or regions
• Number of page views and visits (anonymous counts only)

What we do NOT collect through analytics:

• No IP addresses or precise location data
• No cookies for tracking (Cloudflare Web Analytics is cookieless)
• No personal identifiers of any kind
• No information that could identify individual users
• No data that follows you across different websites

This approach means:

• No consent is required for analytics as no personal information is collected
• Your privacy is fully protected regardless of age
• We can still improve our educational tools based on anonymous usage patterns

Cloudflare Services

Our website is protected and accelerated by Cloudflare, which processes technical data to:

• Protect against malicious attacks
• Improve website loading speed
• Ensure website availability This processing is done without storing personal information about visitors.

Cookies

Cloudflare Web Analytics does not use cookies. Our website may use essential cookies for basic functionality only. We do not use tracking or advertising cookies.

You can control cookie settings through your browser preferences.

How We Use Information

Contact Information

We use email addresses and contact form submissions solely to:

• Respond to your enquiry
• Provide requested information
• Address your questions or concerns

We never use contact information for:

• Marketing or promotional emails
• Newsletters (unless specifically requested)
• Sharing with third parties
• Building user profiles

Analytics Information

We use anonymous analytics information to:

• Analyse website performance and improve user experience
• Understand which educational content works best
• Maintain and improve our website
• Ensure website security
• Monitor Core Web Vitals to improve page loading experience

Information Sharing

We do not sell, trade, or otherwise transfer any information to third parties, except:

• To Cloudflare, our infrastructure provider, for website operation and protection
• When required by law or to protect our rights

Email addresses collected through our contact form are never shared with any third parties.

Third Party Services

Cloudflare Web Analytics: We use Cloudflare’s privacy focused analytics service which is specifically designed to be GDPR compliant and does not use cookies or collect personal data. Cloudflare processes this data according to their privacy policy but only receives anonymous, aggregated information.

Google Search Console: We use Google Search Console to monitor how our website appears in Google search results. This tool does not place any tracking code or cookies on your device and cannot identify individual visitors. It only shows us aggregated search performance data.”

Children’s Privacy

Contact Form for Young Users

If you are under 13:

• Please ask a parent or guardian to contact us for you
• Do not submit personal information without parental permission
• Our contact form includes a reminder for young users to seek parental help

For parents: You may contact us on behalf of your child. We will only use your email to respond to your enquiry and will not create any profile or account for your child.

Safe Analytics for All Ages

Our website analytics are designed to be safe for users of all ages:

• No personal data collection from any users, regardless of age
• No tracking across websites or sessions
• No behavioural profiling or advertising
• Anonymous analytics only that cannot identify individuals
• Cloudflare Web Analytics is configured for maximum privacy

For Educational Evaluation

• We collect anonymous statistics about which educational tools work best
• This helps us improve our content for all learners
• No personal information is collected through analytics
• Analytics data is automatically aggregated and anonymised

Parental Information

Parents can be confident that:

• Analytics collect no personal information about their children
• Contact forms should be used by parents/guardians for users under 13
• Any emails received are used only for responding and then deleted
• We do not create user accounts or profiles

Data Security

We implement appropriate security measures including:

• Cloudflare’s security services for website protection
• Secure storage of contact form submissions
• Limited access to contact information (authorised staff only)
• Regular deletion of old enquiries

However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Request deletion of any contact form submission you’ve made
• Request information about what data we hold about you
• Update or correct information you’ve provided
• Contact us with any privacy concerns
• Know that analytics data cannot identify you

Data Retention

• Contact form submissions: Deleted within 90 days of resolution, or earlier upon request
• Analytics data: Cloudflare Web Analytics retains anonymous statistical information for 30 days
• No long term storage of personal information

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Note for young users: Please ask a parent or guardian to contact us for you.

Email: thomas@youthcoalition.net
Address: 46 Clianthus Street, O’Connor
Phone: 6247 3540

This policy complies with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and is designed to exceed the requirements for children’s online privacy protection.